When can I expect an invoice to be generated
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With the exception of the initial invoice for your order which is generated at the time of the order, recurring invoices are generally created automatically by our systems 60 days in advance of the due date. The due date is generally the date your service arrangement with us will expire. Domain name due dates have been adjusted to be due 1 month prior to the domain name expiry date to prevent domains from expiring due to missed due dates and to align the invoice generation with the automated notifications generated and sent from the domain name registry. The reason we generate invoices so far in advance is that some customers prefer to receive their invoices 30+ days before the due date to allow for their own accounting systems and payment processes. It also allows our customers sufficient time to arrange funds, make changes to their hosting and domain names and any other paperwork or changes to be made. A payment reminder notice is sent 14 days prior to the due date should you wish to pay for the services provided by a method other than Offline Credit Card. |
